Last updated: 14 September 2026
These terms explain what Bridgeway Connect does, what it does not do, and what we each expect of the other. By using the service you agree to them.
Bridgeway Connect Ltd, registered in England and Wales, company number 16869434, registered office Suite A, 82 James Carter Road, Mildenhall, IP28 7DE. Contact admin@bridgewayconnect.co.uk.
Bridgeway Connect helps people working in, or hoping to work in, health and social care in the UK and Ireland to understand where they stand against real roles. We provide:
The assessments and the job alerts are free, and will remain free.
We are not an employer, a sponsor, a regulator, an immigration adviser or an employment agency. We do not:
Our guidance is information, not legal or immigration advice. For advice on your own immigration position, speak to a qualified immigration adviser.
Some services are optional and paid. They are clearly labelled, explained before you buy, and separate from everything above.
Choosing not to use paid services will never disadvantage you within our free support offering.
Your access to free assessments, job alerts and matching does not depend on buying anything, and never will.
What you are buying is guidance and draft material you work on yourself. Drafts arrive with markers where facts need confirming, and you complete those before using anything. They are starting points, not finished applications.
You normally have 14 days to cancel a purchase of digital content and get a refund.
Because these items are prepared and delivered immediately, we ask you to agree to two things at checkout: that you want us to start straight away, and that you understand you lose the 14-day cancellation right once we have started. You will not be charged before you have agreed to both.
If you would rather keep the cancellation right, do not tick the box — tell us and we will hold the order for 14 days instead.
None of this affects your rights if something goes wrong. If what we deliver is faulty, not as described, or never arrives, you are entitled to a repeat performance or a refund, and we will not argue about it.
Orders are normally delivered within about five minutes. If nothing has arrived after ten minutes, a person will complete your order by hand — usually the same day, and normally within one working day. Tell us through the feedback page if you would like us to look.
We do not currently pass your identifying details to any employer.
You can choose whether to be visible to employers. That setting is off unless you turn it on, and you can turn it off at any time without giving a reason. Today, turning it on records your preference; it does not release your name or contact details to anyone.
If that ever changes, we will tell you before it does and ask you again. We will not treat a setting you agreed to under these terms as consent to something different.
We may restrict or suspend access if the service is misused. If we do, we will tell you why.
Our assessments rely on what you give us, on what a job advert actually says, and on publicly available information. Adverts are sometimes incomplete or unclear. Where we cannot confirm something, we say so rather than guessing — and where we have said so, please treat it as a genuine gap rather than a formality.
Registration requirements and immigration rules change. We date our guidance and re-check it, but you should confirm anything that matters to your own position with the relevant body.
Our assessments are produced by an AI system reading your documents and the advert. It is built to show its working and to name what it could not verify, but like any such system it can misread or miss something. What it produces is information for you to weigh — not a decision about you. You choose what goes into your application, and it goes out in your words.
We take care to be accurate and honest. We are not responsible for decisions made by employers, sponsors or regulators, for changes in immigration or registration rules, or for outcomes of third-party processes we do not control.
Nothing in these terms limits our liability where the law does not allow it to be limited — including for death or personal injury caused by negligence, for fraud, or for your statutory rights as a consumer.
How we handle your information is set out in our privacy notice. In short: we hold it to run the service, we do not sell it, you can have it deleted, and stopping our messages is easier than starting them.
We may update the service and these terms as the platform develops. The current version is always on this page with the date it was last changed. Where a change materially affects you, we will tell you rather than relying on you to notice.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may bring proceedings in your own courts.